All features are included in every plan. Nothing is locked away, nothing sold separately. Here's a complete look at what CaseIndex does.
The calendar is the first screen your receptionist sees every morning. CaseIndex shows one card per schedule — each doctor at each clinic — with all their time slots for the day. Every device shows the same live data, updated the instant anything changes.
Enter patient name and phone number directly from the slot. No need to find the patient record first — fast for walk-ins.
Search existing patients and link the booking to their record. Visit history and files become accessible from the appointment.
Book appointments outside the configured shift hours for a doctor. Handles walk-ins and late additions without friction.
Move an appointment to a different date and time. Patient gets a WhatsApp update automatically if the option is enabled.
Each appointment links to a visit record on your phone. Open it, switch to the Vitals tab, and start entering — all while the patient is sitting in front of you. CaseIndex auto-saves as you type so nothing is lost if you get interrupted.
The Notes tab gives you well-defined sections — not a blank text box. Chief Complaint, History, Examination Findings, Diagnosis, and Treatment Plan are all separate fields so records stay organized across visits.
The patient screen is your clinic's front desk — fast search, complete profile, and a row of action buttons that put every common task one tap away. No menus to navigate.
Every patient gets a Google Drive folder. Scan old prescriptions, photograph X-rays on a light box, annotate images, or upload existing PDFs — all from the same screen. Files are attached to a specific visit or to the patient's baseline medical history.
Email goes unread. SMS gets ignored. In India, WhatsApp is where patients actually respond. CaseIndex has WhatsApp workflows built directly into every step of the patient journey — no API contract, no third-party service to pay for.
Share a booking link, or embed a widget on your clinic website with a single line of code. Patients pick their doctor, see genuinely available slots in real time, and confirm — you get notified instantly, and a WhatsApp confirmation goes to the patient automatically.
Protected by reCAPTCHA · Confirmation sent via WhatsApp
CaseIndex uses your own Google Workspace account to store appointments, files, and case documents. You have full ownership. If you ever stop using CaseIndex, every record is still right there in your Google account — nothing to export, nothing to lose.
If you run Google Ads to attract new patients, CaseIndex closes the loop between ad clicks and real consultations. The online booking widget records conversions directly in your Google Ads account. For patients who click your ads but book later via phone, WhatsApp, or walking in, CaseIndex logs offline conversion data automatically so you can attribute them correctly.
CaseIndex is configured around your actual practice — your clinics, your doctors, your shift timings, and your visit templates. Everything is editable from the Settings screen.
Add multiple clinic locations with name, address, and Google Maps link. Each clinic can have its own schedule and doctors.
Add doctors with name, specialty, and a color for the calendar. Each doctor independently configures their visit template (which vitals and notes appear).
Define weekly shift rules per doctor per clinic — which days they work, start and end times, and slot duration (15, 20, 30, 60 minutes, etc.).
Invite staff with role-based access: Owner, Doctor, or Receptionist. Each role sees and can do only what's appropriate.
Connect your Google Account. CaseIndex shows connection status for Calendar, Drive, and authentication.
Business name, time format (12h/24h), booking window (how many days ahead patients can book), patient ID format, and WhatsApp message templates.
14 days, every feature, no credit card. Takes 15 minutes to set up.